Content Management Skillset:

Interwoven TeamSite (7.x),Interwoven TeamSite ( 6.7.1) , TeamSite ( 6.7.2) ,TeamSite(6.5), Content Center Professional,  Templating, Workflow,  SitePublisher , LSCS/LSDS, Workflow Modeler , Metatagger,DataDeploy and OpenDeploy 6.1

Java Technologies:

Servlets, JSP ,JSF, Apache Struts, Junit, Hibernate, JDBC, RMI, JMS, JNDI, Angular JS

Languages/Others:

PERL, JavaScript, XML, HTML , XSLT,Java

Operating Systems:

Sun Solaris 10, Microsoft Windows 95/98/2000/XP.

App Servers

Apache Tomcat and WebLogic 8.1

Web Servers

IIS, Apache HTTP server

Database:

SQL Server , Oracle 10g

Internet Tools:

HTML, JavaScript,  AJAX, PERL, XML , XSLT

Project Title:

Global service webchannel Day 3

Client:

British Telecom

Location: Atlanta, GA & India

Company:

TechMahindra Ltd.

                Role:

Associate Technical architect

Technology :

TeamSite 7.2, TeamSite 6.7.2, JavaScript, XML,

SitePublisher, FormAPI , XSLT , Livesite, LSCS/LSDS, Workflow Modeler, Apache Tomcat and WebLogic 8.1

Team Size:

5

Date:

February 2013- Current

About The Project:

              BT Global Services (www.globalservices.bt.com) offers almost 30000 products & services catering to an array of industries across 54 countries and over 10 languages. This website is a step towards supporting and providing the required information for suspect, prospect and opportunity users of BT Global Services

Project Scope: 

●       Architecting, building and maintenance of CMS solution for Global Services

●       Improving the performance of content deployment workflow

●       Adding CGI ,external task in workflow to search broken links in the content

●       Support promotions and multiple spotlighting on the dynamic pages without Endeca

●       Introducing Social Networking and Video pages on BTGS site

My Contribution:

As a CMS consultant,

●       Responsible for the strategy, design and development of the CMS solution including Teamsite ,OpenDeploy, DataDeploy , Livesite & workflow

●       Developed the Lets Talk (Social Networking) page with xsl widgets and CMS implementation.

●       Developed content expiry and broken link script using Perl

●       Configured workflow to deploy to LSCS and LSDS environments.

●       Removal of Metatagger and replacing the existing taxonomy structure using templates and static components.

●       Replacing the visual formatter text editor with TinyMCE and customizing TinyMCE to support all the existing functionality of VF

●       Friendly URL structure of the site completely implemented under CMS which was before portal driven

●       Installed OD and OD components (receivers).

●       Synchronized the application into 3 environments of Development, UAT & Production

●       Was involved in developing technical design documents for templates and workflows.

●       Design and develop components to generate web forms

●       Develop presentation XSL for components and Controllers for form processing, emailing and request forwarding

●       Creation of static / dynamic xsl /external components using SitePublisher

●       Design fixed and custom width Layouts for static and dynamic pages of website

●       Complex workflow implementation with draft/final content approach and deployment to pre-production and production server

●       Worked with LSCS queries to retrieve content from LSCS from the content retriever.

●       Perform troubleshooting and administration work, e.g., install/configure Interwoven Search and solve DataDeploy problems

●       Worked closely with the network teams to spec out all new servers to meet current/future load

●       Developing several reusable XSLT and JS code across different templates and components

●       Java based in-process pre/post processors for content validation and content processing of workflows.

●       Used parsers like DOM for parsing xml documents and used XML transformations using XSLT

●       Take part in streamlining the code migration process by syncing up the application scripts between different environments like Production, QA, Dev and UAT.

●       Managing TeamSite build and release processes

●       Implemented targeting to give unique experience to end users depending on their location

●       Build java external site pre-controller component to pass global variables to dynamically change web server URL for corresponding LiveSite environments.

●       Designed and developed the presentation layer which includes the development of standards-browser compliant – user interactive web pages using CSS

●       Support the day-to-day operations of the system round the clock support on Teamsite related issues to the business users

●       Administering the Teamsite server configuration including maintaining and extending the branching structure, enabling user access and roles, ensuring that appropriate backup and recovery measures are taken, and managing the various settings maintained in each of the interwoven configuration files

Achievements

●       Lead the team in the redesign and redevelopment of the BTGS CMS.

●       Extensive use of shell/Perl scripting to get the exact data representation of each locale

●       Implementation of file based deployment workflow supporting content for 14 different languages

●       Instrumental in ensuring the transformation of btglobalservices.com from a static site to a global, Multilanguage/Multiplatform one.

●       Proposed interactive training material to cut costs and better inform the growing CMS user base.

●       Managing multiple roles in the same project, cms designing, development and playing the role of business analyst was highly appreciated by the management.

Project Title:

CMS UPLIFTMENT PROJECT – Phase 2

Client:

British Telecom

Location: Atlanta, GA & India

Company :

TechMahindra Ltd.

              Role:

Business Analyst /CMS Designer

Technology:

TeamSite 7.2,TeamSite 6.7.2,JavaScript, XML, FormAPI,

SitePublisher , Workflow  Modeler, Apache Tomcat and WebLogic 8.1

Team Size:

20

Date :

Nov 2012 – Feb 2013

About The Project:

              This project was initiated by the business to uplift the CMS functionalities by improving the architecture and removing ENDECA to make it more cost efficient and improve user journey.

Project Scope: 

·  All the deferred requirements of Phase 1 was completed in phase 2

·  Content Clean up activity

·  Improvisation of broken link logic in CMS

·  Changing the Portal and CMS solution to improve performance of site

·  Architecting, building and maintenance of CMS solution for Global Services

·  Adding email and few external in existing CMS workflow

·  Implementing RSS feeds and live chat on leaf pages

·  DCT Cloning functionality in Teamsite

·  Improving the performance of widgets on portal end

My Contribution:

·  Catering business requirements and converting to technical requirements.

·  Analysed the requirements and designed class diagrams, sequence diagrams using UML and prepared high level technical documents.

·  Was involved in Technical story writing, creation of workflow diagrams, user stories, getting user stories signed from business, updating STORM tool and doing the business documentation.

·  Creating user stories for each requirement and updating them in STORM

·  Created presentations for quarterly business reviews,business status, performance, and pending business initiatives

·  Dividing the user-stories in each iteration in such a manner that Agile could be followed smoothly

·  Preparing a presentation on the solution approach, getting it approved from customers and lead designers

·  Discussing the technical requirements with the Team and finalising the deadlines

·  Mentoring the team mates in getting the solution developed in the right manner

·  Designed and developed DCT cloning functionality in Teamsite using Perl scripts and command line tool

Achievements :

·  Project went LIVE on the decided timeline with ZERO defect.

·  Received customer award from BRITISH TELECOM for justifying the role of business analyst and satisfying the stake holders of BT.

·  Trained all the team-members in Agile methodologies and got everyone certified on the same.

·  Got certified in Functional point which helped in giving estimates to business

Project Title:

CMS UPLIFTMENT PROJECT – Phase 1

Client:

British Telecom

Location: Atlanta, GA & India

Company :

TechMahindra Ltd.

              Role:

CMS Designer / Developer

Technology:

TeamSite 7.2,TeamSite 6.7.2,JavaScript, XML, FormAPI,

SitePublisher , Workflow  Modeler, Apache Tomcat and WebLogic 8.1

Team Size:

12

Date :

Dec 2011 – Nov 2012

About The Project:

              This project was initiated by the business to uplift the CMS functionalities by improving the architecture and removing ENDECA to make it more cost efficient and improve user journey.

Project Scope: 

·  Uplifting all the pages(Look and Feel) of Global services site

·  Design and deliver the new globalservices.bt.com platform supporting our customers in more than 100 countries.

·  Relaunch and rebranding of GS http://www.globalservices.bt.com on a strategic CMS platform, incorporating real time deployments. Involved from the pitching and initial solution design, to driving the information architecture to the final build and release.

·  Changing the Portal and CMS solution to improve performance of site

·  Removal of Endeca and Metatagger

·  Architecting, building and maintenance of CMS solution for Global Services

·  Building a Robust and extensible platform for Multi-locale, Multi-location, Multi- component,  Multi-channel delivery

·  Implementing new workflow in CMS

My Contribution:

·  Redevelopment of workflow with editor review task and changing the deployment strategy from hourly edition based to file based deployment

·  Compete restructuring of Global services CMS solution(Templates) and yet  supporting the existing multilingual content

·  Improving the Look and Feel of templates by adding tabs

·  Perl script to convert all DCRs from iwov format to xml format

·  Change of XML generation structure to HTML5 pages with embedded widgets to support dynamic and spotlight content on pages

·  New external task added in workflow to identify the broken links and display to user

·  Create static components (Driven by Datums and DCRs) 

·  Customize the TeamSite Menu and addition of new menu to show the content reports

·  Using inline callouts for dynamic values and CGI Callout's wherever
user interactive input is expected

·  Addition of plugins in TinyMCE to support widgets on dynamic pages

·  Worked within an agile development cycle with multiple globally dispersed partners.

·  Developed Perl modules in Teamsite for better code management

·  Developed Perl scripts to automate frequent reports for the users

·  Established best practice guidelines for all CMS activities within BT.

·  Content migration & content sync between Live and dev environments.

·  Gave production support during live day to ensure smooth deployment and delivery

·  Closely worked with the business users to solve different production issues doing root-cause analysis and break-fixes

·  Used Endeca search engine for suggestions

·  Performed unit testing for the GUI and back end. Maintain & trouble shoot automation suite using Perl

·  Hands on experience in XML parsing using DOM parsers

·  Written many regular expressions in script using unix and perl scripting language

Along with CMS development was involved in Java Team,

·  Implemented Java and J2EE Design patterns like Business Delegate and Data Transfer Object (DTO), Data Access Object and Service Locator.

·  Designed class diagrams,sequence diagrams and high level technical documents

·   Designed and developed UI screens with XSLT and JSF to provide interactive screens to display data

Project Title:

KCI (Keep customer informed)

Client:

British Telecom

Location: India   

Company:

TechMahindra Ltd.

Role:

Java/CMS Developer

Technology:

TeamSite 6.7.2, JavaScript, XML, FormAPI , Perl, Apache Tomcat and BEA Weblogic

          Team Size:

4

            Date

May 2011 – Dec 2011

Project Scope:

Implementing KCI workarea in GS boxes. The application was migrating from Teamsite6.5 to Teamsite 6.7. The migration process encompassed planning, designing development and testing. Development included developing content templates, workflow deployment of data to the web server.Develop portal widgets in java framework.

My Contribution:

·  Installed OD and OD components (receivers)

·  Migrated Teamsite- Upgrade from Teamsite 6.5 to Teamsite 6.7

·  Validating and verification of Deployments.

·  Ensuring Customer for Content changes.

·  Configuring Open Deploy for deployments.

·  Synchronized the application into 3 environments of Development, UAT & Production

·  Setting automatic deployments or manual deployments and monitoring the deployments through logs.

·  Created and customized components, page templates and site templates using SitePublisher for website.

·  Resolving Day to Day issue related to deployments.

·  Writing migration perl scripts to reuse the existing content.

·  Designed and developed UI screens with struts to provide interactive screens to display data

·  Developed and implemented client side and server side validations

·  Creating OpenDeploy scripts for deploying the content.

·  Developed client side validation code using JavaScript and JQUERY.

·  Wrote code to fetch data from Web services using JQUERY AJAX via JSON response and updating the HTML pages.

·  Handled all the client side validations, slide show, hide and show controls, dropdown menus and tab navigation using JQUERY.

·  Responsible for transforming design mock-ups to W3C standards compliant HTML pages using HTML, CSS.

·  Validating and verification of Deployments.

·  Involved in the design of total J2EE, Installation, Configuration on AIX. UML Design and Analysis was done with Rational Rose.

·  Also involved in the administration of BEA WEBLOGIC

·  Creating new workflows or making changes to existing workflows using WFT

Project Title:

STP, SINGLE TOUCH PONT

Client:

British Telecom

Location: India   

Role:

Developer/ Tester

Company :

TechMahindra Ltd.

Technology/

Languages:

TeamSite 7.2, JavaScript, TeamSite 6.7.2, XML, FormAPI ,Perl, Weblogic server

          Team Size:

4

         Team size

Jan 2011 -May 2011

About The Project:

              Single touch point is a project under ANDES which aims at integeration between bt.com and gs(global services).

Project Scope: 

·  Configuring deployments on BT.com and BTGS Servers

·  TeamSite administration work

·  Templating and workflow changes to support fan-out deployment

·  Data deployment

·  Portal development

My Contribution:

·  Taking up end to end responsibilities of the deployments.

·  Analysis of necessary changes required in terms of code and design.

·  Managed a team, while being involved in planning and allocation work to stick to the very stringent timelines.

·  Constant interactions with clients, BT design team and other internal / external teams for better understanding of requirements and coordination of deployments.

·  Giving estimates using FP(functional point analysis

·  Designing Detailed Low Level Design & Unit Test plan for the CMS application.

·  Creation of various Data Capture Templates using FormAPI.

·  Development of new functionalities in TeamSite interface using PERL CGI scripts.

·  Carrying out builds to different environment.

·  Along with cms development was involved in portal development

·  Implemented Object mapping using Hibernate

·  Used Junit for unit testing of portal layer

·  Worked on Bug fixing and enhancement on change requests

·  Worked in and with QA team for cms/portal testing and resolve defects.

As a  CMS Tester in last iteration,

·  Writing test plan and test cases in HP QC(Quality center)

·  Discussing the test cases with business and help them to execute in UAT

·  Testing BT portal and tracking the defects in QC

·  Automated content expiry test cases using unix and Perl scripting

·  Participated in day-to-day meeting, status meeting, strong reporting and effective communication with project manager and developers.

·  Prepared Detailed Test Cases for High Level Scenarios thereby ensuring coverage & traceability.

·  Performed unit and Integration test of web modules

Project Title:

BT-GS Supersite

Client:

British Telecom

Location: India   

Company :

TechMahindra Ltd.

Role:

Developer

Technology:

TeamSite 6.7.1, TeamSite 6.7.1 , TeamSite 6.5, JavaScript, XML, CGI, Perl, Workflow Modeler, FormAPI

       Team Size:

10

          Date

Aug 2007 - Jan 2011

About The Project:

                        The BT Global Services Supersite is an envelope for applications intended to serve multiple audiences so as to allow users to find a variety of functionalities & information including solutions, products and services lines offered by BT. Supersite is a step towards supporting and providing the required information for suspect, prospect and opportunity users of BT Global Services. In other words it is a complete site for pre login journey.

CMS for Supersite controls 80% behaviour of the site including headers, footers and various modules displayed by portal applications, all static modules(includes html snippets, and related furl metadata). Authors of the web content are allowed to create content for site and deploy it on respective web and application servers.

Project Scope: 

·  Delivering major functionalities in TeamSite like Templating, Reporting, user workflows, data deployments for multilingual support.

Roles and responsibilities:

·  Taking transitions from the previous vendors

·  Giving reverse presentation to the business to gain their confidence

·  TeamSite installation & support.

·  Developed Fast track workflow and approval workflow depending on draft / final records

·  Open Deploy Installation, configurations and support

·  Designing and developing datacapture templates

·  Using inline callouts for dynamic values and CGI Callout's wherever user interactive input is expected

·  Understanding the end to end flow of the project

·  Understanding the content modeling of the system

·  Creation of Taxonomy structure of the Content in Metatagger Studio

·  Development of new functionalities in TeamSite interface using PERL CGI scripts.

·  Creation of data capture template , form API and presentation template

WORKSHOPS/TRAINING PROGRAMS ATTENDED

·              Perl : Internal training, Duration : 5 days : June 2007

·              TeamSite 6.5  : Interwoven External training, Duration : 7 days : Jan 2007

·              Internal FP certification from Techmahindra

·              3 months of intensive training in TechMahindra inclusive of technical,behavourial and voice and accent.(June 2007 to Sept 2007)

·              8 day training on Universal content  management (Stellent) by oracle (August 2011)